International Collections Customer Support Associate

🔥 HIGH PRIORITY HIRING – GURUGRAM! 🔥 Urgent requirement for International Collections Customer Support Associates in Gurugram Cyber City / Udyog Vihar. Job Overview: • Role: International Collections Customer Support Associate • Location: Gurugram, Haryana (Work From Office) • Salary Package: Up to ₹34,000 / Month + Performance Incentives • Working Days: 5 Days per week (2 Consecutive Days Off) • Shift: Rotational Shifts • Cab: Both-side cab facility provided • Joining: Immediate Joiners preferred Candidate Profile & Eligibility: • 6+ Months experience in International / US Collections preferred • Strong Customer Service candidates with exceptional communication willing to work in Collections are also considered • Outstanding English verbal communication and interpersonal skills • Resilient problem solver with strong customer negotiation abilities • Ready to work from office in Gurugram Primary Responsibilities: • Connect with international account holders regarding billing queries, account statements, and outstanding balances • Negotiate manageable repayment arrangements, settlements, and promise-to-pay dates • Deliver empathetic customer support while maintaining firm alignment on collection goals • Ensure compliance with international regulatory frameworks and call quality guidelines • Maintain detailed documentation of account actions and settlement notes in CRM Perks & Benefits: • Free Both-Side Cab Transportation across Delhi NCR & Gurugram • 5 Days Working week with 2 days rotational off • Top-tier salary up to ₹34,000/month + lucrative collection incentives • Health insurance & medical coverage