Daily Walk-in & Interview Updates:
Join 7K+ Community
🏠 Work From HomeWork From Home (Indore)25 Openings Customer Support₹12,000 – ₹18,000 / Month

Customer Experience Associate – Voice & Chat

Leading International OrganizationIndore, Madhya Pradesh (Work From Home)Posted 30 Oct 2026Verified Opening
Eligibility & ExperienceFreshers & Experienced Eligible (0–2 Years)
Compensation Package₹12,000 – ₹18,000 / Month
Work ArrangementWork From Home
Placement Fee100% Free For Candidates

Job Description & Role Overview

✨ BLENDED CUSTOMER EXPERIENCE (WFH) – INDORE! 25 Vacancies for Customer Experience Associates – Voice & Chat (Work From Home in Indore). Overview: • Location: Indore, Madhya Pradesh • Work Mode: Work From Home (WFH) • Process: Blended Voice & Chat Customer Service • Salary: ₹12,000 – ₹18,000 Per Month • Experience: Freshers and experienced candidates eligible (0–2 Years) • Education: 12th Pass / Graduate • Employment: Full-Time Job Summary: Provide an outstanding customer experience across both voice calls and live messaging channels from home. You will assist retail shoppers, app users, and service customers with their account inquiries, product recommendations, and complaints resolution, ensuring high satisfaction ratings.

Key Responsibilities

  • Deliver friendly omnichannel customer assistance over inbound calls and live chat
  • Resolve consumer complaints, billing questions, and order inquiries efficiently
  • Record customer feedback and interaction notes in CRM software
  • Strive for high CSAT and First Contact Resolution (FCR) on every interaction

Eligibility & Requirements

  • Education: 12th Pass or Graduate
  • Freshers and experienced candidates can apply
  • Good communication in Hindi and conversational English
  • Active home PC/laptop with broadband internet connection in Indore
  • Willingness to handle both calling and digital chat workflows
  • Friendly, empathetic approach to solving customer issues

Salary, Perks & Benefits

Work From Home setup in Indore
Attractive salary of ₹12,000 – ₹18,000 / month
Blended skill development across telephony and digital messaging
Performance incentives and recognition rewards
Paid training and ongoing skill enhancement sessions

Related Job Openings

View All Openings →
Direct Recruiter Application

Multiple Ways to Apply

Choose your preferred method to submit your resume directly to our hiring team:

Official Recruiter Email:

hr@catalysthiringsolutions.in

100% Free Placement Service for Candidates

Catalyst WhatsApp Community

✓

7,000+ Followers • Help Us Reach 10,000+!

7,000 Current Members70% to 10K Goal

Join our 7,000+ WhatsApp community and receive the latest verified job openings, work-from-home opportunities, fresher jobs, walk-in interviews, recruitment updates and career opportunities directly on your phone.

Daily Google Meet links & interview drives
Customer Support, Indore WFH & Pan-India roles
Join 7K+ WhatsApp Community