🏢 Work From Office Customer Support₹30,000 - ₹33,000 CTC / Month
International Voice Customer Support Associate
Tier-1 International BPO PartnerJaipur, Rajasthan (Work From Office)Posted 9 Sept 2026Verified Opening
Eligibility & ExperienceFreshers (Graduates) & Experienced Candidates
Compensation Package₹30,000 - ₹33,000 CTC / Month
Work ArrangementWork From Office
Placement Fee100% Free For Candidates
Job Description & Role Overview
🎯 HIRING ALERT – JAIPUR!
Multiple openings for International Voice Customer Support Associates (Freshers & Experienced).
Position Details:
• Role: International Voice Customer Support Associate
• Location: Jaipur, Rajasthan (Work From Office)
• Freshers Package: ₹30,000 CTC / Month (Graduates only)
• Experienced Package: ₹33,000 CTC / Month
• Employment Type: Full-time / Work From Office
• Joining: Immediate Joiners strongly preferred
Eligibility & Profile:
• Freshers: Must be a Graduate in any stream with excellent spoken English
• Experienced: Candidates with international voice / customer support experience
• Strong verbal communication skills with clear articulation and neutral accent
• Genuine customer service mindset and empathetic problem-solving attitude
• Comfortable working in an international voice campaign
Core Responsibilities:
• Handle incoming voice calls from global customers to resolve product/service inquiries
• Provide accurate troubleshooting guidance and resolution within targeted average handle times (AHT)
• Maintain exceptional customer experience ratings (CSAT) and quality parameters
• Log call details, root-cause categories, and customer feedback into CRM systems
Employee Perks:
• Industry-leading compensation (up to ₹33,000 CTC)
• Comprehensive paid training program for freshers
• Career advancement opportunities into Quality, Training, and Team Leadership
• Group health and accidental insurance benefits
Key Responsibilities
- Answer inbound international voice calls and address customer queries with professional courtesy
- Diagnose and resolve service issues, account questions, and transaction queries
- Adhere to call quality rubrics, compliance guidelines, and first-call resolution standards
- Document customer interactions accurately in CRM ticketing tools
Eligibility & Requirements
- Graduation in any discipline (B.A, B.Com, B.Sc, BBA, B.Tech, etc.)
- Strong verbal English communication skills with clear pronunciation and neutral accent
- Active listening, patience, and empathetic problem-solving attitude
- Freshers (Graduates) & Experienced customer support professionals welcome
- Immediate availability to join
Salary, Perks & Benefits
Graduates (Freshers): ₹30,000 CTC / Month
Experienced: ₹33,000 CTC / Month
Comprehensive Paid International Accent & Process Training
Health & Medical Insurance for Employee & Family
Fast-Track Walk-in / Virtual Selection
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Customer Support Associate
Location Not Specified (Virtual Interview Available)
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