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🏢 Work From OfficeMega Hiring Drive (500+ Vacancies)500+ Openings Customer SupportUp to ₹32,000 CTC / Month

Seller Support Executive – Chat

Leading International OrganizationPune, Maharashtra (Work From Office)Posted 30 Oct 2026Verified Opening
Eligibility & ExperienceCustomer Support Experience Preferred (Freshers Eligible)
Compensation PackageUp to ₹32,000 CTC / Month
Work ArrangementWork From Office
Placement Fee100% Free For Candidates

Job Description & Role Overview

🔥 MEGA HIRING DRIVE – PUNE | 500+ VACANCIES! 🔥 Massive hiring drive for Seller Support Executives – Chat / Non-Voice Process in Pune. Drive Details: • Total Openings: 500+ Spots Available • Process: Chat / Non-Voice Seller Support • Work Location: Pune, Maharashtra (Work From Office) • Salary Package: Up to ₹32,000 CTC / Month • Experience: Relevant customer support or merchant assistance experience preferred (freshers with strong communication are eligible) • Working Days: 5.5 Days per week • Shift Timings: Rotational Shifts with Rotational Week-Offs • Cab Facility: One-Way Cab provided during odd hours • Selection Stages: 1. HR Interview 2. Operations Interview 3. Written Versant Assessment Role Summary: Support registered e-commerce merchants and enterprise sellers on India’s and global leading marketplaces. You will address seller inquiries regarding product listing cataloging, order fulfillment, payment reconciliations, return policies, and seller account health entirely via real-time digital chat.

Key Responsibilities

  • Handle concurrent live chat conversations with marketplace sellers and brand merchants
  • Investigate seller inquiries concerning order delivery status, inventory listings, and disbursement schedules
  • Troubleshoot catalog upload errors, account performance notifications, and customer return issues
  • Document seller interactions thoroughly in ticketing systems and deliver CSAT above 90%

Eligibility & Requirements

  • Relevant customer support, chat handling, or e-commerce seller support experience preferred (Freshers with strong aptitude eligible)
  • Excellent written English communication and reading comprehension skills
  • Comfortable with a 5.5 days working schedule and rotational shift timings
  • Willingness to undertake a 3-step evaluation: HR Round, Operations Round, and Written Versant Assessment
  • Comfortable working on-site at modern delivery campus in Pune
  • Immediate availability to join

Salary, Perks & Benefits

Competitive monthly CTC up to ₹32,000 / month
One-way cab facility provided during odd-hour shifts for safe commuting
5.5 Days working week
Huge hiring volume with spot offer rollouts for successful candidates
Health insurance, cafeteria facilities, and vibrant corporate culture

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