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🏠 Work From Home Customer Support₹22,000 - ₹28,000 / Month

E-Commerce Inbound Customer Care Executive (Work From Home - Freshers Eligible)

Leading E-Commerce BrandWork From Home (India)Posted 28 Aug 2026Verified Opening
Eligibility & ExperienceFreshers & 0-1 Year Experience
Compensation Package₹22,000 - ₹28,000 / Month
Work ArrangementWork From Home
Placement Fee100% Free For Candidates

Job Description & Role Overview

Great opportunity for fresh graduates and customer service aspirants to start a career with a top Indian E-Commerce marketplace. Process Overview: • Inbound Voice & Blended Customer Support • Helping online shoppers with order tracking, returns, replacement, and payment queries • Comprehensive 15-day paid virtual training provided

Key Responsibilities

  • Answer incoming customer calls regarding online orders and deliveries
  • Assist customers with app navigation and refund statuses
  • Coordinate with delivery logistics teams for priority dispatches
  • Maintain average handle time (AHT) within guidelines

Eligibility & Requirements

  • 12th Pass or Any Graduate (Freshers warmly welcome)
  • Good communication skills in Hindi & basic English
  • Own Laptop / Desktop (Core i3+, 8GB RAM, Windows 10/11)
  • Broadband Wi-Fi connection
  • Customer-centric attitude and patience

Salary, Perks & Benefits

100% Remote / WFH from any city in India
Paid Virtual Training with full salary
Monthly Internet Allowance (₹800/mo)
Overtime & Festival Bonuses

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