🏠 Work From Home Technical Support₹32,000 - ₹42,000 / Month
Technical Support Executive Tier-1 (Work From Home)
Cloud & IT Services MNCWork From Home (Pan-India)Posted 27 Aug 2026Verified Opening
Eligibility & ExperienceFreshers (B.Tech/BCA/B.Sc IT) or 6+ Months Experience
Compensation Package₹32,000 - ₹42,000 / Month
Work ArrangementWork From Home
Placement Fee100% Free For Candidates
Job Description & Role Overview
Exciting opening for tech enthusiasts! Provide remote technical assistance, VPN setup, email client configuration, and basic SaaS troubleshooting for global business clients.
Key Responsibilities
- Provide L1 technical troubleshooting via chat, email, and remote screen share
- Assist users with password resets, software installations, and VPN configurations
- Log tickets accurately in Jira / Zendesk and escalate complex L2 bugs
- Contribute to internal knowledge base articles
Eligibility & Requirements
- B.Tech / BCA / B.Sc IT / Diploma in CS or 6+ months Tech Support experience
- Understanding of Windows/Mac OS, basic networking, DNS, and email protocols (IMAP/POP/SMTP)
- Fluent verbal & written English skills
- Analytical mindset for step-by-step diagnostic troubleshooting
Salary, Perks & Benefits
High-performance company laptop provided
Free IT certifications (AWS, CompTIA, Microsoft)
5 Days Working with weekend offs
Annual salary appraisal & fast promotions
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