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🏠 Work From Home Customer Support₹36,000 - ₹46,000 / Month + High Night Allowances

US Night Shift Customer Care Associate - Permanent Remote (WFH)

Global Customer Experience ServicesWork From Home (Pan-India)Posted 19 Aug 2026Verified Opening
Eligibility & Experience1-3 Years Experience in US Process
Compensation Package₹36,000 - ₹46,000 / Month + High Night Allowances
Work ArrangementWork From Home
Placement Fee100% Free For Candidates

Job Description & Role Overview

Dedicated night-shift role for energetic professionals. Support US retail and banking clients from the comfort of your home during US business hours.

Key Responsibilities

  • Answer incoming customer calls and provide first-class service
  • Manage order modifications, billing inquiries, and service renewals
  • Maintain high call quality ratings (>90%) and low handle time
  • Complete end-of-shift handover notes for day team leads

Eligibility & Requirements

  • 1+ Years of international voice support experience (US or UK campaign)
  • Excellent verbal fluency in English with neutral accent
  • Comfortable with permanent night shift timings (6:30 PM - 3:30 AM / 9:30 PM - 6:30 AM IST)
  • Uninterrupted high-speed Wi-Fi and power backup at home

Salary, Perks & Benefits

Highest Night Shift Allowances in Industry (up to ₹12,000/mo extra)
Doorstep Delivery of Premium PC Setup with 2 Monitors & Headset
5 Days Working (Fixed Saturday & Sunday Off)
Free annual health checkup

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